To Report a Claim

To report a new claim, please submit the "Report A Claim" form under the Quick Links below. To report a new claim by phone during regular business hours, please call 617-723-3800 or 1-800-392-6108 (MA) or 1-800-851-8978 (USA). To report an emergency claim during non-business hours please call 1-800-297-3554 and follow the instructions.

Office Closure

In observance of the Patriots Day Holiday, the Association will be closed Monday, 4/15/2024 and will reopen Tuesday, 4/16/2024 at 8:00am.

Close Announcement

Insured Portal Available!

A new Insured Portal is now available! This portal allows insureds to see payment information, make payments, view inspection related information reports, and view and print policy documents. To register for the Insured Portal, please go to https://insuredportal.mpiua.com/register. An online access code is required to register. That code is located on the top right corner of your invoice or can be provided by your insurance agent or by MPIUA’s Customer Service Department.

Close Announcement

2021

Web Services will be down from 9:00pm – Friday, 8/20/2021 until 5:00pm Saturday, 8/21/2021. This outage includes the ability to access Pay Your Bill, Submit a Claim, and the Producer Portal.

If you need to report a claim during this time please call the emergency claim during non-business hours please call 1-800-297-3554 and follow the instructions.