To Report a Claim

To report a new claim, please submit the "Report A Claim" form under the Quick Links below. To report a new claim by phone during regular business hours, please call 617-723-3800 or 1-800-392-6108 (RI) or 1-800-851-8978 (USA). To report an emergency claim during non-business hours please call 1-800-297-3554 and follow the instructions.

Insured Portal

A new Insured Portal is now available! This portal allows insureds to see payment information, make payments, view inspection related information reports, and view and print policy documents. To register for the Insured Portal, please go to https://insuredportal.mpiua.com/register. An online access code is required to register. That code is located on the top right corner of your invoice or can be provided by your insurance agent or by MPIUA’s Customer Service Department.

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LenderDock - Servicing Lender Inquiries

MPIUA has partnered with LenderDock for policy verification and lienholder data management services. As a result, MPIUA will no longer accept calls from mortgage lenders. All policy verification tasks, including coverage details, validating lender names, addresses, and loan numbers, as well as updating loan numbers and loss payee information, must be handled through LenderDock.com. Register today it's free!

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Holiday Schedule

HOLIDAY	OBSERVED	DATE
The Association will be observing the following holidays in 2025

New Year’s Day	Wednesday	January 1, 2025
Martin Luther King Day	Monday	January 20, 2025
President’s Day	Monday	February 17, 2025
Patriot’s Day	Monday	April 21, 2025
Memorial Day	Monday	May 26, 2025
Juneteenth	Thursday	June 19, 2025
Independence Day	Friday	July 4, 2025
Labor Day	Monday	September 1, 2025
Columbus Day	Monday	October 13, 2025
Thanksgiving Day	Thursday	November 27, 2025
Day after Thanksgiving	Friday	November 28, 2025
Christmas Day	Thursday	December 25, 2025