Office Closure - January 18, 2021

In observance of Martin Luther King Jr. Day, the Association will be closed Monday, 1/18/2021 and will reopen Tuesday, 1/19/2021 at 8:00am.

Important Announcement Regarding COVID-19

Effective Immediately the Association will not be servicing clientele in person. All business channels will remain operational via phone, web and fax.

Payments should be made on our website when possible. Click here to make a payment. If paying by mail please send to, MPIUA PO Box 981030 Boston, MA 02298-1030

Please complete as much business through web channels. If you are an insured, please contact your insurance agent for them to submit applications, policy change requests, inspection request and claims online.

If you have any questions you can always contact our Customer Service Department at 617-723-3800.

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To Report A Claim

To report a new claim, please submit the "Report A Claim" form under the Quick Links below. To report a new claim by phone during regular business hours, please call 617-723-3800 or 1-800-392-6108 (MA) or 1-800-851-8978 (USA). To report an emergency claim during non-business hours please call 1-800-297-3554 and follow the instructions.

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Maintenance Schedule

The association routinely performs system maintenance during the year.
During system maintenance hours, Online Payments and Agent Login/Policy Inquiry systems are not available

The association has the following system maintenance schedule:

1/31/2019 4:30PM to 2/1/2019 6:00AM

2/28/2019 4:30PM to 3/1/2019 6:00AM

3/31/2019 12:00AM to 4/1/2019 6:00AM

4/30/2019 4:30PM to 5/1/2019 6:00AM

5/31/2019 4:30PM to 6/3/2019 6:00AM

6/30/2019 12:00AM to 7/1/2019 6:00AM

7/31/2019 4:30PM to 8/1/2019 6:00AM

8/31/2019 12:00AM to 9/3/2019 6:00AM

9/30/2019 4:30PM to 10/1/2019 6:00AM

10/31/2019 4:30PM to 11/1/2019 6:00AM

11/30/2019 12:00AM to 12/2/2019 6:00AM

12/31/2019 4:30PM to 1/2/2020 6:00AM