**New Bill Payment Portal**

Effective January 20, 2026, the Massachusetts Property Insurance Underwriting Association (MPIUA) will launch a new bill payment portal in partnership with Invoice Cloud.

Accessible through the Insured Portal, the new payment system includes the following features:
• AutoPay: Policyholders can enroll in automatic payments to ensure premiums are paid on time and reduce missed or late payments.
• Paperless Billing: Clients may opt to receive bills electronically for faster delivery and a more environmentally friendly option.

Enrollment in AutoPay and Paperless Billing is available exclusively through the Insured Portal.If you or your clients have questions or need assistance, please contact MPIUA at 877-221-1782.

Producer Portal Updates: Data Security Agreement and New User Management Feature

As part of our ongoing commitment to data security and improved user management, we are implementing updates within the Producer Portal. Please click on the Data Security Agreement and New User Management Notice for more information.

For additional information on how Principal users can manage Producer Portal users please click here.

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Insured Portal

A new Insured Portal is now available! This portal allows insureds to see payment information, make payments, view inspection related information reports, and view and print policy documents. To register for the Insured Portal, please go to https://insuredportal.mpiua.com/register. An online access code is required to register. That code is located on the top right corner of your invoice or can be provided by your insurance agent or by MPIUA’s Customer Service Department.

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Phone Inquiry Delays

MPIUA will be holding its Annual Benefits Fair from 9:00am-11:00am for its employees. Call wait times may be longer than normal. Please be patient and someone will be with you as soon as possible – Thank you